Privacy Policy
How ONEXUS handles enquiry, website and AI-assisted service data.
This policy explains how ONEXUS collects and uses information submitted through this website, enquiry forms and AI-assisted tools. It is written for business enquiries and early-stage service discussions, not for high-risk legal, medical, financial or immigration advice.
Data we may collect
01
Enquiry details
Name, company, role, email, phone or messaging contact, industry, budget range, source page, submitted message and consent status.
02
Website metadata
Basic technical information such as user agent, hashed IP, referral source, UTM parameters, timestamps and form security signals.
03
AI tool inputs
Text submitted to AI-assisted tools, selected tool type, generated preview, token usage and internal lead-summary output where enabled.
How the data is used
Business follow-up
We use enquiry data to reply to requests, qualify project fit, prepare discovery questions, draft proposals and maintain reasonable communication records.
AI-assisted workflow
AI may assist with FAQ answers, lead summaries, case matching and draft response suggestions. AI output is reviewed as internal reference and does not replace professional judgement or written service terms.
Analytics and performance
Website analytics and cookies may be used to understand page performance, campaign source and conversion quality. Tracking should remain proportionate to business website operation.
Security and retention
Operational safeguards and anti-spam checks help protect the website. Enquiry and AI-related records should be reviewed and retained only for legitimate business, support and compliance purposes.
Contact and correction requests
If you need to correct or remove enquiry information, contact ONEXUS through the official enquiry channel and identify the submission you want reviewed.